Mailsuite (Mailtrack) review (2026): pricing, Gmail tracking

What Mailsuite (Mailtrack) is

Mailsuite (Mailtrack) is a Gmail extension from MAILSUITE S.L. in Barcelona that started as Mailtrack, the double-tick read receipt for Gmail, and now bundles link tracking, scheduled sends, mail merge campaigns, tracked PDFs, e-signature, polls, video messages, certified emails and a light CRM, with an iOS and Android add-on and a separate Outlook product. It claims more than three million users, a figure of its own. For cold email it is a personal-inbox tool: useful for warm follow-ups, wrong for volume.

Mailsuite pricing explained

Per user, monthly or yearly. Free costs nothing for unlimited tracked emails, instant open alerts and the mobile app, with a promotional signature on every message, only the first open logged, a 100-email sending limit, link tracking on 10 emails and 5 tracked documents. Mailtrack costs $2.99 a month or $1.99 billed yearly ($23.88), removing the signature and keeping 7 days of history. Mailsuite costs $5.99 a month or $3.99 billed yearly ($47.88) and adds the complete history, who opened a group email, scheduling, weekly and monthly reports, unlimited link tracking with tracked buttons and a custom domain, unlimited tracked PDFs with time per page, campaigns to 60,000 recipients a month with mail merge, bounce detection and unsubscribe links, a self-organised CRM, templates, video messages, polls, certified emails, e-signature with an audit trail, CRM auto-BCC, Zapier, team billing and 24/7 priority support. Tax may apply; teams and custom plans go through sales. Refunds are possible within 7 days if the service has not been materially used, and never if Google restricts the account because of Mailsuite activity.

Tracking, campaigns and documents

Tracking is the core: double ticks in Gmail, alerts when a message is opened or a link clicked, revival alerts on old conversations and hot-conversation alerts on repeated opens. Mailsuite adds a campaign tool that sends up to 60,000 personalised emails a month from your Gmail account with scheduling and bounce detection, tracked PDFs that report time spent per page, and signature requests handled inside Gmail. Everything sends through your own Gmail or Google Workspace account.

What that means for cold email

Sending from one Gmail account with tracking pixels and a promotional signature is the opposite of cold email hygiene: no rotation, no warmup, and every send counts against your primary domain. Mailsuite’s place is the rep’s own inbox, for read receipts, reminders and small merges to people who already know you.

Who Mailsuite is for, and who should look elsewhere

Mailsuite suits Gmail users who want read receipts, follow-up reminders and occasional mail merges to warm contacts, cheaply. It is a poor fit for cold email at volume. Mailmeteor is the closest Gmail mail-merge rival, Yesware and Mixmax are the heavier inbox tools for sales teams, and Mailshake is the per-user sequencer with warmup for cold volume. The sequencers category covers the tools built for cold volume.

Using Mailsuite with PureMail

Keep Mailsuite on the rep’s primary Gmail for tracked replies and small merges, and run cold campaigns from a sequencer that rotates across PureMail’s Google Workspace or Microsoft 365 inboxes on separate outreach domains. The two cover different ends of the same pipeline and should never share an inbox.